TERMS AND CONDITIONS
Contract Formation
A contract ("Contract") for the sale of products ("Products") by TAC Eleven, LLC (TAC 11) or any of its
subsidiaries or dealers to the purchaser of the Products ("Customer") shall be formed upon written
acceptance by TAC 11 of Customer's purchase order, by means of TAC 11's "Confirming Sales Order," but
not otherwise. All sales of Products are subject to these Terms and Conditions, which are hereby
incorporated by reference into each Contract in their entirety. Terms or conditions in any Customer purchase
order that conflict with or contradict these Terms and Conditions will not modify the Contract or any rights or
obligations thereunder, unless confirmed in writing and signed by TAC 11.
Interpretation
To avoid ambiguity or doubt in the event of a conflict, the following order of precedence shall control:
1. TAC 11's Confirming Sales Order
2. These Terms and Conditions
3. Customer's purchase order
Payment Terms / Purchasing
Purchasing is defined as the exchange of monetary assets from the Customer to TAC 11, either electronically
or physically. Upon receipt of payment, a "Confirmed Sales Order" is created.
Examples of acceptable payment forms:
- Online payment via tac11.com
- Approved open balance under NET 30 terms
- Business check
- Cash
- Purchase order
- Acceptance via electronic quote system
NET 30 terms may be extended to approved Customers with an open account balance. Payment is due
within 30 days from the invoice date or with the net terms shown on the invoice, without offset or deduction. Past-due balances may accrue interest at
1.5% per month. TAC 11 reserves the right to change or revoke credit terms at any time.
Delivery, Title & Shipping
Unless otherwise agreed in writing, all Products will be delivered FOB TAC 11's designated facility in Katy,
Texas, USA. Title and risk of loss pass to Customer upon delivery of the Products to the carrier. The carrier
acts as the Customer's agent. Customer shall bear all shipping costs and surcharges.
Shipping is defined as the printing of a shipping label specific to a Confirmed Sales Order. Standard
processing time is 48 business hours. Custom or out-of-stock items may take up to 12 weeks.
Inspection; Acceptance; Returns
Returns are subject to the following policy:
- Armor products are non-returnable and non-exchangeable, except for warranty reasons.
- Non-armor products may be returned or exchanged within ten (10) calendar days from the Full Delivery
Date.
The "Full Delivery Date" is defined as the date the carrier marks the tracking number as "delivered."
Customers must inspect all Products upon delivery. If a Product is non-conforming, a return request must be
submitted within 10 days.
TAC 11's Limited Warranty
TAC 11 warrants armor and textile products against defects in materials and workmanship for the duration
listed on the product label. Textile items carry a 1-year warranty. Remedies may include repair, replacement,
or refund, at TAC 11's discretion. All claims must comply with TAC 11's return policy.
Limitation of Liability
TAC 11's total liability is limited to its obligations under the Limited Warranty. TAC 11 is not liable for indirect
or consequential damages, including loss of profit, data, or reputation. Total liability shall not exceed the price
paid for the Product.
Indemnification
Customer agrees to indemnify and hold harmless TAC 11 from any claims or losses arising from breach of
contract, negligence, or misuse of Products.
Force Majeure
TAC 11 is not liable for failure to perform due to causes beyond its control, including but not limited to natural
disasters, labor actions, terrorism, or government restrictions.
Customer Property
Customer's property in TAC 11's possession must be insured by the Customer. TAC 11 is not liable for loss
or damage. After 24 months, TAC 11 may dispose of such property at its discretion.
Termination
TAC 11 may terminate the Contract upon material breach or insolvency of the Customer. Customer remains
responsible for payment for Products delivered through termination.
Non-Assignment
Customer may not assign any rights or obligations without TAC 11's prior written consent.
Export Regulations / ITAR Compliance
Some TAC 11 Products are subject to U.S. export laws and regulations. Unauthorized export or sale is
prohibited and may result in penalties. Restricted items may only be sold with proper government
documentation.
Confidential Information
All confidential or proprietary information shared by TAC 11 is for contract performance only and must not be
disclosed or copied. All documents must be returned upon request. Breach may result in injunctive relief.
Relationship of the Parties
TAC 11 and Customer are independent contractors. Nothing in the Contract creates a partnership, joint
venture, or agency relationship.
No Third-Party Beneficiaries
This Contract benefits only the parties involved and their permitted successors. No third party has any rights
under this Contract.
Governing Law and Jurisdiction
The laws of the State of Texas govern this Contract. Legal proceedings shall take place in Waller County,
Texas. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
A CONTRACT (“CONTRACT”) FOR THE SALE OF PRODUCTS ("PRODUCTS") BY TAC Eleven, LLC (TAC 11) OR ANY OF ITS SUBSIDIARIES OR DEALERS TO THE PURCHASER OF THE PRODUCTS (“CUSTOMER”) SHALL BE FORMED UPON WRITTEN ACCEPTANCE BY TAC 11 OF CUSTOMER’S PURCHASE ORDER, BY MEANS OF TAC 11’s “CONFIRMING SALES ORDER,” BUT NOT OTHERWISE. ALL SALES OF PRODUCTS ARE SUBJECT TO THESE “TERMS AND CONDITIONS” WHICH ARE HEREBY INCORPORATED BY THIS REFERENCE, IN THEIR ENTIRETY, IN EACH CONTRACT. TERMS OR CONDITIONS IN ANY CUSTOMER PURCHASE ORDER THAT CONFLICT WITH OR CONTRADICT THESE TERMS AND CONDITIONS WILL NOT MODIFY THE CONTRACT OR ANY RIGHTS OR OBLIGATIONS THEREUNDER, UNLESS CONFIRMED IN A WRITING SIGNED BY TAC 11.